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Standard Operating Procedure (SOP)

Reference Number

120th BM/NICSI-CS/26112021

Issue Date

24 December 2021

Background

The Board of Directors, in its 120th meeting held on 26 November 2021, approved the process for assignment of work to empanelled consulting agencies.

Approved SOP Process

1

Empanelment Procedure

When

Before any assignment

What NICSI Does

NICSI follows an open and transparent empanelment process for consulting agencies in line with General Financial Rules (GFR).

Result for Department

Only duly empanelled agencies become eligible for consideration.

2

Information to User Department

When

On receipt of a User Department request

What NICSI Does

NICSI informs the User Department about available empanelled agencies and the GFR-compliant selection approach.

Result for Department

User Department gets complete process visibility before selection.

3

Specific Agency Requested

When

When department nominates a specific agency in writing

What NICSI Does

NICSI may assign work to the named agency as requested by the department.

Result for Department

Financial/procurement compliance responsibility remains with the concerned User Department.

4

No Specific Agency Indicated

When

When no agency is explicitly nominated

What NICSI Does

Work allocation is based on recommendations of a committee constituted by the User Department, with mandatory representation of the department.

Result for Department

Recommendation-led, committee-driven agency selection.

5

Presentation and Evaluation

When

During selection stage

What NICSI Does

Relevant empanelled agencies are invited for presentation and evaluated objectively as per committee process.

Result for Department

Most suitable agency is recommended for assignment.

6

User Department Participation

When

Across all stages

What NICSI Does

Full involvement of the User Department is mandatory through evaluation, recommendation, and finalization.

Result for Department

Department ownership and accountability are ensured end-to-end.

Strategic Alliances

96th Board Meeting - 18 March 2016

Where a User Department is unable to select one partner among multiple channel partners (besides mandatory PAC provisions), the channel partner(s) may be selected by OEM(s) for each transaction.

Scope of Applicability

ICT Solutions

Procurement of Hardware and Software

Networking and Integration

Consulting Services

Web Services and Training

Technical Manpower Support Services

Roll-out and Deployment Services

Data Centre Services

Turnkey Projects

Approval

This SOP is issued with the approval of the Competent Authority.

Company Secretary
National Informatics Centre Services Inc. (NICSI)

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