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NICSI Service Offerings

NICSI Service Portfolio

Services Offered by NICSI

Open Empanelled Vendors

Application & Website Development

Custom portals, applications, and public-facing digital platforms.

AI / ERP Services

Intelligent automation, ERP enablement, and decision support.

Social Media / Event Management / Webcast

Digital outreach, event execution, and live broadcast support.

Digital Governance Services / e-Governance Services

End-to-end digital governance delivery for government programmes.

Infrastructure & Facility Management

Managed infrastructure, operations, and facility support services.

Scanning & Digitisation / Passport Services

Document digitisation and service-delivery support for citizen records.

Consulting & Strategy

Technology advisory, programme planning, and execution guidance.

PSU Email / SMS / WhatsApp

Unified communication services for alerts, messages, and notifications.

e-Granthalaya

Library automation and digital knowledge management support.

Security Audit Services

Security reviews, compliance checks, and risk-hardening assessments.

IoT / Drone / Geospatial Services

Spatial intelligence, drone workflows, and sensor-led solutions.

Capacity Building

Training, skilling, and digital adoption enablement programmes.

Manpower Services

Skilled personnel for project, operations, and support roles.

Other Support Services (CDN / VLTS / APM)

Specialised operational support across niche managed service areas.

GIS Manpower

Specialist staffing support for GIS-led delivery and analysis.

NICSI Paid Services

Fee-based service delivery and managed support offerings.

Accessibility Services

Inclusive digital experience support for accessible public services.

Cloud / Data Center Services

Secure cloud hosting and dependable data centre infrastructure.

eOffice

Paperless office workflows, digital file movement, and approvals.

Workflow

NICSI Workflow

This workflow explains the typical NICSI project journey from request submission to completion, billing, and handover.

It is a useful reference for departments, stakeholders, and vendors who want to understand the execution flow.

NICSI workflow process chart

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